How can we help you?

Popular searches

Alarm Registration

False Alarm Reduction Program

855-725-7100

The City’s False Alarm Ordinance  requires all residential and business alarm owners to register their systems, and keep their registration information updated and current.

There is no fee or cost involved in registering your alarm, but alarm owners who fail to register their systems (or don’t keep information updated) are subject to a $100 penalty.

The ordinance is designed to encourage alarm owners to properly use and maintain their alarm systems, thereby reducing an inordinate amount of false alarms in Johns Creek. 

Facts

  • If your alarm is not registered with the City, please complete the online registration on the False Alarm Reduction website.
  • Public Safety Corporation’s Cry Wolf system processes all Johns Creek alarm registrations, and false alarm penalty invoicing and payments. You can reach them at 1-855-725-7100, Mon-Fri, 9 a.m. to 5 p.m. (EST). Ask for the Johns Creek False Alarm Reduction Program.
  • There is no cost to register, but there is a $100 penalty if you do not (or do not keep your information updated when you make changes).
  • If you receive a false alarm penalty, you can pay online at the False Alarm Reduction website or mail a check to: Johns Creek False Alarm Reduction Program: P.O. Box 742626 Atlanta, GA 30374-2626
  • You can appeal a false alarm penalty. See the Guidelines to Appeal on the False Alarm Reduction website.

Police / Burglar False Alarm Penalties

  • Register for a Permit: $0
  • Failure to Register an Alarm: $100
  • 1st False Burglar Alarm:$0
  • 2nd False Burglar Alarm: $0
  • 3rd-5th False Burglar Alarm: $50
  • 6th False Burglar Alarm: $100
  • 7th False Burglar Alarm: $150
  • 8th False Burglar Alarm: $250
  • 9th False Burglar Alarm: $350
  • 10th and over False Burglar Alarm: $500
  • Delinquent Penalty Payment: Suspension of police response if penalty not paid within 30 days
  • Reinstatement of Suspended Permit: $0 (after payment of past due penalties)

Fire False Alarm Penalties 

  • Register for a Permit: $0
  • Failure to Register an Alarm: $100
  • 1st False Fire Alarm: $0
  • 2nd-9th False Fire Alarm: $250
  • 10th and over False Burglar Alarm: $500
  • Delinquent Penalty Payment: Suspension of fire response if penalty not paid within 30 days
  • Reinstatement of Suspended Permit: $0 (after payment of past due penalties)